Spider man zombie toy8/15/2023 Once the returned item is received, a gift certificate will be mailed to you. ![]() If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: ARDEN TOYS, 848 BRICKELL KEY DR #2303, MIAMI Florida US 33131. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at or Call 631 704-3476. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and credit will automatically be applied to your credit card or original method of payment, within a certain number of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. If we agreed you will receive prepaid Shipping label by email link, after we receive item(s) we will gladly refund you. You need an explanation BY email to send us reason for return. It must also be in the original packaging. Your item must be unused and in the same condition as you received it. You Have to Return in 30 days.Įmail: be eligible for a return, an item IF NOT MATCH our description, product doesn't match with picture, BROKEN, DEMAGED. If thirty business days have gone by since you received your order, we can’t offer you a refund.
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